Hello Julio,<br><br>Hopefully the folliwing explanation will help you out:<br><br><a href="http://www.mail-archive.com/otrs@otrs.org/msg25478.html">http://www.mail-archive.com/otrs@otrs.org/msg25478.html</a><br><br>In case you&#39;d like a team of ITIL and OTRS certified consultants helping your organization to get the most from an ITIL adoption, please contact us.<br>
<br clear="all">Leonardo Certuche<br><a href="http://www.itconsultores.com.co" target="_blank">www.itconsultores.com.co</a><br>Medellín, Colombia<br><br>
<br><br><div class="gmail_quote">On 31 August 2010 14:36, DM_Julio Angulo <span dir="ltr">&lt;<a href="mailto:dm_jangulo@equifax.com.pe">dm_jangulo@equifax.com.pe</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">









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<p class="MsoNormal">Saludos, tengo una consulta ¿porque un agente de soporte
desde la interfaz <a href="http://index.pl" target="_blank">index.pl</a> no puede seleccionar un servicio para un ticket de
email?</p>

<p class="MsoNormal"> </p>

<p class="MsoNormal"><span lang="EN-US">Hi, i have a question: why  a service agent,
from the interface <a href="http://index.pl" target="_blank">index.pl</a> can´t select a service for email  ticket?</span></p>

<p class="MsoNormal"><span lang="EN-US"> </span></p>

<p class="MsoNormal">Julio Cesar Angulo Quiroz</p>

<p class="MsoNormal"> </p>

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