On Tue, 01 Dec 2009 19:38:00 +0100, Leonardo Certuche
Hi,
Thank you for your answer!
Customers Users and Customer Company are related in the following way:
When you create a Customer User, there is a field called CustomerID. There you must write a name of the company where he belongs. When you create a Customer Company, there is a field also called CustomerID, if you write there the same name you wrote when creating the Customer User, then that Customer User will be associated with the Customer Company created.
So basically there is no difference in this feature than it was in the 2.0.4 release. A bit disappointing, but I guess that's life :-) I was hoping on a easier way, some sort of '[ Customer <-> Company ]' menu point. But is there really a advantage of doing the 'Company' thingy? I would also expect to be able to set 'services' and 'SLA' on a 'Company' and not on a 'Customer'. I also find 'Customer' a bit confusing. As I deal with Customers as a Company, and their employees. In our setup we have between 1 and 20 'Customers' for each 'Company', and I would like to mange them as a group namely 'Company'. What do the rest of the community do for a set-up like this? -- Stein Erik