Hi Dominic,
That¹s a know bug and will have fix in the next patch release 5.6.
(http://bugs.otrs.org/show_bug.cgi?id=11667)
Amit Khare
Network Engineer | CANARIE http://canarie.ca/ | amit.khare@canarie.ca |
office: 613.943.5377 | mobile: 613.404.8696 | NOC: 613.944.5612 |
@canarie_inc http://twitter.com/canarie_inc
On 2016-01-07, 15:31, "otrs-bounces@otrs.org on behalf of
DHilsbos@performair.com"
All;
I have OTRS 5 Free installed, and I've started configuring it, but I'm getting something annoying.
Several times per day it tries to send an email to root@localhost through our email system, with the following Subject: OTRS Scheduler Daemon Cron: OTRSBusinessAvailabilityCheck.
Since our system is mostly Microsoft Exchange, it doesn't know what to do with it.
I added the line recommended by reneeb on this forum: http://forums.otterhub.org/viewtopic.php?t=30820 (i.e. delete $Self->{"Daemon::SchedulerCronTaskManager::Task"}->{"OTRSBusinessAvailabil ityCheck"}; added to Kernel/Config.pm), but that hasn't changed the situation.
The emails don't appear every hour, but always shortly after 20 minutes after the hour.
Thank you,
Dominic L. Hilsbos, MBA, CSDA Director - Information Technology Perform Air International Inc. DHilsbos@PerformAir.com 300 S. Hamilton Pl. Gilbert, AZ 85233 Phone: (480) 545-2850 Fax: (480) 610-3501 www.PerformAir.com
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