Hi Nils, Is it possible to change the dimensions of the pop up window? It's always a little too small. Lars From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Nils Leideck Sent: Tuesday, December 14, 2010 9:08 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Replaying to ticket in new window Dear Jean, I am afraid, currently there is no out-of-the-box way to get the "old" behavior. Cheers, Nils - Nils Leideck Senior Consultant http://webint.cryptonode.de / a Fractal project On 14.12.2010, at 01:55, Jean BROW wrote: Hi All, When I choose to replay on a ticket it open a new window. How can I replay in the existing windows as I did in old OTRS version? Thanks. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs