Did you check that the default responses for the queues are all set to english varieties?
 
Regards,
Phillip Baker
LC Host Administrator
phil@lchost.co.uk
07793 228080
----- Original Message -----
From: Mark (Because We Can)
To: otrs@otrs.org
Sent: Thursday, January 29, 2004 10:08 PM
Subject: [otrs] Language problem

Hi there..
 
Been using OTRS for a short while - absolutely fantastic ;-)
 
I have a slight problem.  When i click on any of the "compose answer (email)" options that i have setup, for certain users, the header and footer appear in German although I have the defaults set to english.  I though this may be something to do with my customer accounts, but have checked that the users are set to use the english language.
 
Any ideas?


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