OTRS AG
Norsk-Data-Str 1.
61352 Bad Homburg
Deutschland
T: +31 (0) 6457 42418
F: +49 (0) 9421 56818-18
I: http://www.otrs.com/
Business Location: Bad Homburg, Country Court: Bad Homburg, Commercial register: 10751, Tax ID: 003 240
97505 Chairman of the Board: Burchard Steinbild, Managing Board: André Mindermann (CEO), Martin Edenhofer
CU@ IIR Service Desk Forum in Mainz (Germany) and get to know more about OTRS at booth no. 12 from Nov 24-25, 2009!
Hi there,I'm running CentOS 5.4 and downloaded and installed OTRS 2.4.5 via the RPM available on your site.When running ./bin/otrs.checkModules, I get the following issue:./ otrs.checkModules
o CGI............................failed!!! Version 3.15 installed but 3.33 or higher is required!Perl::CGI comes with the base Perl package in RedHat based distros such as CentOS... Thus,rpm -qa | grep -i '^perl-5'
perl-5.8.8-27.el5However, no matter what software repository I use with 'yum', there is no higher version upgrade for Perl. So there's no possible way for me to use mod_perl with CentOS/RHEL 5.* because OTRS' requirement is too high. Is there a way to make it work? What is the requirement that is in version 3.33 and not the lower 3.15 version that OTRS makes use of? At this time, it is pointless for me to upgrade OTRS from 2.3.x or else I suffer breaking and slowing down my OTRS installation.Regards,Tony E.Manager of Hosting ServicesCWIE, LLC
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