Hi,
 
When we tried to answer a ticket, we got this error
 
---------------------------------------------------------------------------
 
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: MSWin32 Time: Tue Apr 29 17:10:37 2008
 
Message: Can't connect to ctsinhydsxud.cts.com: Bad file descriptor!
 
Traceback (1132): 
   Module: Kernel::System::Email::SMTP::Send (v1.14) Line: 127
   Module: Kernel::System::Email::Send (v1.31.2.2) Line: 498
   Module: Kernel::System::Ticket::Article::ArticleSend (v1.147.2.2) Line: 1610
   Module: Kernel::Modules::AgentTicketCompose::Run (v1.30.2.3) Line: 374
   Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 670
   Module:
ModPerl::ROOT::ModPerl::Registry::C_3a_OTRS_otrs_bin_cgi_2dbin_index_2epl::handler
(v) Line: 47
   Module: (eval) (v1.81) Line: 203
   Module: ModPerl::RegistryCooker::run (v1.81) Line: 203
   Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 169
   Module: ModPerl::Registry::handler (v1.99) Line: 30
----------------------------------------------------------------------------
 
The following are sendmail module params
 
----------------------------------------------------------------------------
$Self->{'SendmailModule'} =  'Kernel::System::Email::SMTP';
$Self->{'SendmailModule::Host'} =  'ctsinhydsxud.cts.com';
$Self->{'SendmailModule::Port'} =  '80';
$Self->{'SendmailModule::AuthUser'} =  '139734';
$Self->{'SendmailModule::AuthPassword'} =  'password-8';
delete $Self->{'SendmailBcc'};
$Self->{'1'} = 1;
----------------------------------------------------------------------
 
we are able to connect to the exchange server using the same port. could you
help us resolving this error.
 
Thanks

N Ramesh

 

This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information.
If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.
Any unauthorised review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly
prohibited and may be unlawful.