Yes, they are. Tina Kerr -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Andrey Feldman Sent: Friday, January 18, 2008 3:29 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Customer can not view tickets - My Tickets Hi. Is a customer and a queue in the same group(Admin-> Customer user groups)? -- Best regards , Andrey Feldman Tina Kerr ?????:
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When I am logged in as a customer, I am unable to view any tickets from My Tickets or Company Tickets. I know this question has been posted previously, http://lists.otrs.org/pipermail/otrs/2006-July/011838.html
But I am unable to find a thread to the resolution.
Please Help,
Thanks!
Tina Kerr
Manager, Production Support
Office: 214-618-9540
Fax: 303-635-2005
Mobile: 303-884-0058
tkerr@calpont.com mailto:tkerr@calpont.com
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