If enable in SysConfig, you will find it next to the “Reply” Dropdown in the Article Action menu. On 11.02.2011, at 12:07, Timur I. Bakeyev wrote:
Hi all!
I've upgraded my OTRS 2.2 to 3.0.5 and now got puzzled, how in the new interface to get look onto the plain text source of the certain e-mail in the ticket, including all the transition headers? Something like what was known as "Plain text mail view":
http://otrs.org/images/screen-3.0/email-plain.png
Before there was a link "(plain)" next in the zoom view from where you could get that mail source text. With the new interface with the default settings I don't see anything like this, only RTF view.
Can somebody point me how can I get such a view or what modules or options have to be enabled to get it?
With regards, Timur Bakeyev. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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