
2 Jul
2013
2 Jul
'13
7:02 a.m.
Hi list, Can I configure OTRS to: 1. Write in a log file when Config.pm is reloaded? (Is there any other deterministic way to tell that the file was reloaded?) 2. Write in a log file when ACL parsing fails? -=- The reason I'm asking is due to troubles with my ACLs. I can't determine by myself why they don't work as expected because I haven't found ANY way to see a message from OTRS when ACL parsing fails. I checked the log file (\var\log\otrs.log) and Apache's log files (\logs\error.log). I feel like I'm missing something super obvious. It can't be that ACLs either magically work or they magically don't. Thanks, Bogdan