Sweet. Thanks for sharing John.
I think that's really useful and was something I missed from the OOTB solution.
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of John Murray
Sent: 18. august 2009 17:57
To: otrs@otrs.org
Subject: [otrs] Adding CustomerID column to 2.4 dashboard lists
The new dashboard feature of 2.4 is very cool, but we wanted to see customer
information about listed tickets.
Here's how I added a column to do this.
Amended Kernel/Output/HTML/Standard/AgentDashboardTicketGeneric.dtl as
follows:
In dtl:block:ContentLargeTicketGenericRow section, add the following before
the "Time" TD element:
<td width="10%">