Thanks to Steve Hill...adding lead 0 works!
--
Brigitte Calderwood
LESD 79 Technology Support @ Verrado
Telephone: 623.547.1305
calderwood@lesd.k12.az.us




On Friday, May 12, 2006 12:27 PM, Steve Hill <spamtrap@nugrange.com> wrote:
>Nils Breunese (Lemonbit Internet) wrote:
>
>> In the create ticket screen at the bottom there is a time units
>>> section. What does this mean? is it hours spent?
>>
>> It is whatever unit you decide to use in your environment. In my company
>> we use it for minutes spent.
>
>
I have discovered a small gotcha.  We decided to use it to record by
>hours, and if it were less than one hour, you MUST enter the leading
>zero, i.e. .25 is NOT acceptable, but 0.25 is (replace "." with "," if
>you are in countries that use that convention.)
>
>Steve
>
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