Hey Alexander,
indeed! How could i possibly miss that? :)
Thanks!!!!!!
Mario
On Thu, Jan 7, 2010 at 2:14 PM, Alexander Halle
ml ml wrote :
How can i search for a ticket title (not the subject)?
Hello Mario,
I have search fields for both in AgentTicketSearch :
--- Ticket# and CustomerID --- Ticket# Title CustomerID Customer User Login
--- Fulltext-Search in Article --- From To Cc Subject Text
Is that what you're looking for ?
Regards
Alexander
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