On Saturday, March 13, 2004 4:31 PM
Ivica Mustapic
When updating customer information, password filed is always empty, therefore update asks me to type a new password. But that resets current users password.
That's how it's meant to work.
How do I update customer information without reseting customer's passwords?
Leave the field empty. You are only forced to supply a new password if you alter the username.
Also, in the PhonView Owner field is empty.
Assign the correct rights in the specific groups, as otherwise you won't be able to have a ticket assigned to you. http://localhost/otrs/index.pl?Action=AdminUserGroup hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388