[otrs] changing state of pending tickets

Hi list, how does OTRS change the state from "pending reminder" to "open" after the pending time is reached ? Occasionally we have tickets with high negative "pending till" values like "-2 days 4 hours" and state "pending reminder" instead of state "open". I tried /otrs/bin/PendingJobs.pl but this only sends notifications for these tickets and lets the state unchanged. Thanks in advance Alexander -- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 5132/5889/0264, DE 814559152 Web: http://www.radprax.de