Hi Anthony,
By "Group", do you mean "OTRS Group" or "LDAP Group" ?
Regards
Alexis
De: "Anthony F McInerney"
À: "otrs"
Envoyé: Samedi 9 Novembre 2019 15:56:47
Objet: [otrs] LDAP Lookup for Ticket Content
Hi All,
I am looking for a very specific feature/plugin for LDAP lookup.
If I understand correctly OTRS is using something like [ https://metacpan.org/pod/distribution/perl-ldap/lib/Net/LDAP.pod | https://metacpan.org/pod/distribution/perl-ldap/lib/Net/LDAP.pod ] for the LDAP auth ?
Which seems to have the ability to meet my requirements.
What I would like to do, is an ldap search to query the members of a Group. (Much like it already does for Customer or Agent auth.)
I would like to list those members in a ticket, somehow and send them out as a notification.
Would someone be able to help guide in me the right direction to solve this?
Many thanks
Ant.
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