Hi, I am still trying to get this template thing right. I have learnt a
lot about OTRS but am still a noob, so I request someone to please give
me a hand on which files to alter to make my own template. I need to add
some fields and make it look like the company wants. Also renaming some
of the fields.
We are a non profit organization so cost is a huge thing to us.
Your assistance is appreciated.
From:
To:
Date: 2012/08/28 10:08 PM
Subject: otrs Digest, Vol 47, Issue 54
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Today's Topics:
1. Re: Require service/sla (Shawn Beasley)
2. Re: Restricting the self-registration feature
(brianmortonb2b-atwork@yahoo.dk)
3. Re: Get emails double (Jean BROW)
4. Re: Get emails double (Steven Carr)
----------------------------------------------------------------------
Message: 1
Date: Tue, 28 Aug 2012 20:37:51 +0200
From: Shawn Beasley
Subject: Re: [otrs] Require service/sla
To: "User questions and discussions about OTRS."
Message-ID: <5DF90D89-70F8-4355-88F8-B4E8E8E4F555@otrs.com>
Content-Type: text/plain; charset="us-ascii"
you are welcome!
On Aug 28, 2012, at 20:36 , "Gadow, Shawn" wrote:
Worked like a charm thank you much
