Hi
Search for [itsm]Internal SLA’s , that’s a thread that has all
the steps for disabling the SLA’s from the customer interface.
Regards
María Alejandra Piedra
Unidad de Informática
y Sistemas de Información
IICA (506) 2216-0171
De:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Silver
springs
Enviado el: Viernes, 04 de Junio de 2010 12:27 p.m.
Para: otrs@otrs.org
Asunto: [otrs] Hide or Remove SLA drop down
Hi
Could anybody let me know if its possible to hide or remove
the SLA dropdown box from the customer portal of OTRS ?
Regards
Winter