On Tuesday, November 11, 2003 3:20 PM
Klaus Steinberger
currently I have otrs installed under the domain name www.bl.physik.uni-muenchen.de.
I want to change it to otrs.mll-muenchen.de, which is a separate virtual server on my apache server. The following happens:
I include the otrs httpd-include.conf in the new virtual server like I did it in the other virtual server. Every time I try to login to the new server I get: SessionID is invalid!!!
This happens even if I change $Self->{FQDN} in Kernel/Config.pm to the new domain name. Any hints?
Yes, use the provided maintenance script: /opt/otrs/bin/DeleteSessionIDs.pl --expire to delete expired Session IDs, or finally /opt/otrs/bin/DeleteSessionIDs.pl --all to delete all IDs. If this doesn't help, try switching on debugging in OTRS and keep an eye on your logs, usually found in Syslog. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388