Hi, we use OTRS 2.0.4 on a SuSE 9.2 (installed as RPM). Regularly OTRS sends me this mail: ERROR: OTRS-PM3-10 Perl: 5.8.5 OS: linux Time: Fri Jun 16 23:30:03 2006 Message: Need module! Traceback (986): Module: Kernel::System::Main::Require (v1.1) Line: 44 Module: Kernel::System::PostMaster::Run (v1.52) Line: 110 Module: main::FetchMail (v1.17) Line: 198 Module: /opt/otrs/bin/PostMasterPOP3.pl (v1.17) Line: 126 Use of uninitialized value in concatenation (.) or string at /opt/otrs/Kernel/System/Main.pm line 50, <PRODUCT> line 4. Use of uninitialized value in concatenation (.) or string at /opt/otrs/Kernel/System/Main.pm line 62, <PRODUCT> line 4. Use of uninitialized value in concatenation (.) or string at /opt/otrs/Kernel/System/Main.pm line 83, <PRODUCT> line 4. ERROR: OTRS-PM3-10 Perl: 5.8.5 OS: linux Time: Fri Jun 16 23:30:03 2006 Message: Module '' not found! Traceback (986): Module: Kernel::System::PostMaster::Run (v1.52) Line: 110 Module: main::FetchMail (v1.17) Line: 198 Module: /opt/otrs/bin/PostMasterPOP3.pl (v1.17) Line: 126 I'm no perl expert- I don't see the problem from this mail report. The systems works great otherwise. We have not customized it (like using a different customer db backend, etc.) When I check the perl modules the seem to be all there: ./otrs.checkModules CGI ... ok Date::Pcalc ... ok Date::Format ... ok DBI ... ok DBD::mysql ... ok Digest::MD5 ... ok LWP::UserAgent ... ok IO::Scalar ... ok IO::Wrap ... ok MIME::Base64 ... ok MIME::Tools ... ok Mail::Internet ... ok Net::DNS ... ok Net::POP3 ... ok Net::LDAP ... ok Net::SMTP ... ok Authen::SASL ... ok GD ... ok GD::Text ... ok GD::Graph ... ok GD::Graph::lines ... ok GD::Text::Align ... ok XML::Parser ... ok Can you help us? Torsten. -- Torsten Uhlmann AGYNAMIX(R). Sheltering Talent. Phone: +49 3721 273445 Fax: +49 3721 273446 Mobile: +49 177 5261680 Web: http://www.agynamix.de http://www.agynamix.de/