Hi When trying to use Auto Response in OTRS I get the following error ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Wed Feb 11 14:06:28 2009 Message: Need AddressID! Traceback (3448): Module: Kernel::System::AutoResponse::AutoResponseAdd (v1.9) Line: 53 Module: Kernel::Modules::AdminAutoResponse::Run (v1.16) Line: 73 Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651 Module: ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2ep l::handler (v) Line: 47 Module: (eval) (v1.80) Line: 203 Module: ModPerl::RegistryCooker::run (v1.80) Line: 203 Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 169 Module: ModPerl::Registry::handler (v1.99) Line: 30 Many Thanks Rob HIll Griffin Windows IT Support Technician 01443 778579 RobH@griffinwindows.co.uk Unit 37 Abergorki Industrial Esate Treorchy CF42 6DL Many Thanks Rob HIll Griffin Windows IT Support Technician 01443 778579 RobH@griffinwindows.co.uk Unit 37 Abergorki Industrial Esate Treorchy CF42 6DL