<Gentle Nudge>  Anyone else experiencing issues trying to create a new account using the customer.pl Customer portal?  Also, might there be a way to just disable the "Create" button on this page?  We probably would benefit more by simply disabling this ability, preventing users from being able to create new Customers using the Customer portal.
 
Thanks
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]On Behalf Of Beaver, Brian
Sent: Friday, August 10, 2012 3:18 PM
To: otrs@otrs.org
Subject: [otrs] Unable to Add new Customer using OTRS customer.pl portal

Hi All,

We are evaluating OTRS for use as our primary Helpdesk Ticketing system, and have a basic install up and running.  When using the Customer portal customer.pl page, we get the error "Customer user can't be added!" when a customer attempts to create a new account.  We are using the internal OTRS database as our source.

Thanks