Hello,
I just created my
first (useless) report, took me about 10 minutes to set it all up, most time
going into figuring out how to allow Mysql conns from another host
;-)
The very useful
feature would be that people can start contributing reports for other people to
use, you owuld just need to download the jasper Reports definition
file.
Now I need to start
looking at the otrs schema and build some real useful
reports
Bas