16 Feb
2011
16 Feb
'11
8:11 p.m.
Glad you are back to OTRS! On Feb 16, 2011, at 18:00 , Boniforti Flavio wrote:
One thing I noticed, is that many of our customers *do not* have any email address. This seems rather vital for OTRS, or am I wrong? Is it somehow possible to avoid email address field to be filled? I actually don't need to send emails back and forth to my customers, OTRS' main goal is to be used internally to schedule open duties.
.... Try this .... http://www.youtube.com/watch?v=A1dp7QlMbts ///shawn