Good morning.

Hoping someone can assist me with a very odd program I am have with FAQ. I have two orts systems that I maintain on separate boxes. I recently upgraded from 2.3.4 to 2.4.4 and everything with the upgrade went well with no errors on both system. However on one system the FAQ module seems to be messed up now (work fine before upgrade). Figure 1 from System 1 shows a print screen of a FAQ and as you can see the Symptom, Problem & Solution sections are missing unlike in Figure 2 from System 2. I have checked all of the rights for all users and can’t see a difference between them. I have also compared the setting in sysconfig for all the FAQ settings and there are no differences. I have also completely uninstalled and reinstalled the FAQ module, which didn’t make. I have briefly reviewed the base file of the system and didn’t find any create date differences. Has anyone else seen this before and have any suggestions?

Figure 1 – System 1

Figure 2 – System 2

Heather

_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Heather Bissell | CMT - Computer Management Technologies, Inc.|731 Gratiot Ave. • Saginaw , MI  48602

( 989.791.4860 ext. 131 |7 989.791.4928 |* hbissell@cmtonline.com

An Employee Owned Company "Striving to Serve with Excellence"

Disclaimer: This electronic mail transmission is privileged and confidential and is intended only for the use by the party to whom it is addressed.

If you have received this transmission in error, please disregard and notify the sender.