Hi Nils Leideck
i have configured this in "Autoresponse<->Queue", in "Auto reply "section i have configured for corresponding emailaddress for particular Queue.

Is there any other place i have to make changes? i suppose u  also meant same thing..

Thank u 
Ravi Shankar



From: Nils Leideck - ITSM <nils.leideck@leidex.net>
To: User questions and discussions about OTRS. <otrs@otrs.org>
Sent: Thu, January 21, 2010 3:09:48 AM
Subject: Re: [otrs] Auto reply from Same Mailbox problem

Hi,

On 20.01.2010, at 18:06, ravi shanker wrote:

Is it something to do with SMTP setting where in we have Authenticated User id and Pwd for sending emails. 

you need to define the sender address per auto-response.

Nils Leideck

-- 
Nils Leideck
Senior Consultant


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