You need to develop that or buy it from http://feature-addons.de/otrs/ITSM%20ConfigurationManagement/CINotifications (site is in German, but the module is in English and in German). If you're interested in this add on, I can create a demo instance for you and if you decide to buy it this week, you get a discount of 24%... On 04.12.2014 09:45, Darshak Modi wrote:
Hello,
Is there a way/config , where I can get notification(email), once the warranty /end date expires or before expiry of 1 month. Generic Agent does not have such capacity. I use 3.1.1
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