Since authentication is limited to those who authenticate you have to have
OTRS authenticate to send mail. If you have SMTP authentication enabled on
your Exchange server along with SMTP logging you'd be able to trace the
issue in the SMTP log.
Under Framework::Core::Sendmail in sysconfig you should find the settings
for the SMTP authentication.
________________________________
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf
Of pri pri
Sent: Tuesday, July 10, 2007 4:51 AM
To: otrs@otrs.org
Subject: RE: [otrs] Re: unable to send e-mail
is it in the sysconfig??
can you please tell me what i should do??
________________________________
From: "LQ Marshall"