I thought I had sent this out apparently not,
Below is the log, in order to excecute /etc/init.d/cron status and /etc/init.d/cron start or restart I had to use sudo.
Oct 5 08:54:18 support init: cron main process (13148) killed by TERM signal
Oct 5 08:54:18 support cron[32634]: (CRON) INFO (pidfile fd = 3)
Oct 5 08:54:18 support cron[32635]: (CRON) STARTUP (fork ok)
Oct 5 08:54:19 support cron[32635]: (CRON) INFO (Skipping @reboot jobs -- not system startup)
Oct 5 08:55:01 support CRON[32664]: (fireline) CMD (date)
Oct 5 08:55:01 support sendmail[32666]: p95Ft16O032666: from=fireline, size=281, class=0, nrcpts=1, msgid=<201110051555.p95Ft16O032666@support.firelinebroadband.com>, relay=fireline@localhost
Oct 5 08:55:01 support sm-mta[32667]: p95Ft1qo032667: from=, size=607, class=0, nrcpts=1, msgid=<201110051555.p95Ft16O032666@support.firelinebroadband.com>, proto=ESMTP, daemon=MTA-v4, relay=localhost [127.0.0.1]
Oct 5 08:55:01 support sendmail[32666]: p95Ft16O032666: to=fireline, ctladdr=fireline (1000/1000), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=30281, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (p95Ft1qo032667 Message accepted for delivery)
Oct 5 08:55:01 support sm-mta[32668]: p95Ft1qo032667: to=, ctladdr= (1000/1000), delay=00:00:00, xdelay=00:00:00, mailer=local, pri=30874, dsn=2.0.0, stat=Sent
Oct 5 08:56:01 support CRON[32672]: (fireline) CMD (date)
Oct 5 08:56:01 support sendmail[32674]: p95Fu1eM032674: from=fireline, size=281, class=0, nrcpts=1, msgid=<201110051556.p95Fu1eM032674@support.firelinebroadband.com>, relay=fireline@localhost
Oct 5 08:56:01 support sm-mta[32675]: p95Fu136032675: from=, size=607, class=0, nrcpts=1, msgid=<201110051556.p95Fu1eM032674@support.firelinebroadband.com>, proto=ESMTP, daemon=MTA-v4, relay=localhost [127.0.0.1]
Oct 5 08:56:01 support sendmail[32674]: p95Fu1eM032674: to=fireline, ctladdr=fireline (1000/1000), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=30281, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (p95Fu136032675 Message accepted for delivery)
Oct 5 08:56:02 support sm-mta[32676]: p95Fu136032675: to=, ctladdr= (1000/1000), delay=00:00:01, xdelay=00:00:00, mailer=local, pri=30874, dsn=2.0.0, stat=Sent
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of otrs-request@otrs.org
Sent: Tuesday, October 04, 2011 5:00 AM
To: otrs@otrs.org
Subject: otrs Digest, Vol 37, Issue 5
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Today's Topics:
1. FreeText ACLs (Wagner)
2. Re: FreeText ACLs (Nils Leideck)
3. Re: Generic Agent (Rory)
4. Re: Generic Agent (Rory)
----------------------------------------------------------------------
Message: 1
Date: Mon, 3 Oct 2011 17:08:33 -0300
From: Wagner
Subject: [otrs] FreeText ACLs
To: "User questions and discussions about OTRS."
Message-ID:
Content-Type: text/plain; charset="utf-8"
Hello,
is there a way to create a ACL that hides 2 freetexts from some users?
something like:
if user A
shows freetext 1, 3, 4, 5, 6
if users != A
shows freetext 1, 3, 4
Thanks
