thanks thomas, i actually figured out in the meantime that my issue was with the difference between new and old way of syncing, but the defaults.pm i didn't know about, check it tomorrow when im in office again.

On Tue, Feb 28, 2012 at 5:59 PM, Thomas Mueller <thomas@chaschperli.ch> wrote:
Am Tue, 28 Feb 2012 15:06:50 +0100 schrieb Neil Simpson:

> Hello,
>
> Using otrs 3.0.9.  I remember a time in version 2.4 where i could login
> to otrs WITHOUT having an account already configured in otrs, just a
> valid ldap account. You'd then log-out, admin would setup your groups +
> queues,
> you'd log back in and be done.
>
> in 3.0.9 i need to first create the user account before a valid LDAP
> user can login to otrs. i didn't make any big changes to my config.pm
> file.
>
> anyone had a similar experience or know an option to fix the issue.
>

maybe: http://bugs.otrs.org/show_bug.cgi?id=8227

- Thomas


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