Hi Karl, On Mon, Mar 27, 2006 at 10:44:15AM +0000, Trasschaert Karl wrote:
When i try to connect to http://localhost:81/otrs/index.pl it looks to works but somthing is wrong...
I've this error:
ERROR: OTRS-CGI-10 Perl: 5.8.6 OS: MSWin32 Time: Mon Mar 27 12:36:34 2006
Message: Access denied for user: 'otrs@localhost' (Using password: YES)
Traceback (5156): Module: Kernel::System::DB::new (v1.47) Line: 168 Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 150 Module: ModPerl::ROOT::ModPerl::Registry::C_3a_OTRS_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 47 Module: (eval) (v1.80) Line: 203 Module: ModPerl::RegistryCooker::run (v1.80) Line: 203 Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 169 Module: ModPerl::Registry::handler (v1.99) Line: 30
Could you help me to fix it?
The problem is not the webserver but no connection can established between the web inerface and mysql. Have you used the windows installer or did you install OTRS manualy? Can you connect to your mysql server with the mysql client which was also installed? To test this - open a dos shell (Start -> Run -> "cmd" - change to the bin directory of mysql (cd \otrs\mysql\bin) - and execute the following command (mysql -p -u <username>) Please use the same data for username and password as specified in the C:\otrs\otrs\Kernel\Config.pm file for DB connection. Best regards, Christian -- ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769 http://www.otrs.com/ :: Communication with success!