Re: [otrs] Remove the language option in the customer login page

3 Dec 2009

      Ah - I forget that the Customer page is a bit different - you should be able to comment these items to acheive your desired results:

If that doesn't work, let me know and I'll take a look at my Customer Login page from which I removed the Language a year or so ago when I implemented it to confirm exactly what should be done.

Good luck (again)!

<!---
<table border="0" cellspacing="0" cellpadding="3" width="300"> 

      <tr>

        <td class="singleboxhead">$Text{"Language"}</td>

      </tr>

      <tr>

        <td class="singleboxbody">

          <table cellspacing="8" cellpadding="2">

            <tr>

              <td>$Text{"Language"}:</td>

              <td>$Data{"Language"}</td>

            </tr>

          </table>

          <input class="button" type="submit" value="$Text{"Submit"}"/>

        </td>

      </tr>

    </table>

-->

	-----Original Message----- 
	From: otrs-bounces@otrs.org on behalf of Mohamed Zakaria 
	Sent: Wed 12/2/2009 11:07 PM 
	To: User questions and discussions about OTRS. 
	Cc: 
	Subject: Re: [otrs] Remove the language option in the customer login page

	Dear Nathan,

	Thanks for your mail. I cannot find the syntax that you mentioned.

	This is my customerlogin.dtl file.

	# --

	# CustomerLogin.dtl - provides customer HTML login screen

	# Copyright (C) 2001-2009 OTRS AG, http://otrs.org/

	# --

	# $Id: CustomerLogin.dtl,v 1.25 2009/02/16 11:07:25 tr Exp $

	# --

	# This software comes with ABSOLUTELY NO WARRANTY. For details, see

	# the enclosed file COPYING for license information (AGPL). If you

	# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.

	# --

	#

	# http headers

	$Include{"CustomerHeader"}

	<!-- start login -->

	<script language="JavaScript" type="text/javascript">

	<!--

	function submit_form() {

	#    if (!document.login.User.value) {

	#        alert('$JSText{"Login is needed!"}');

	#        return false;

	#    }

	#    else if (!document.login.Password.value) {

	#        alert('$JSText{"Password is needed!"}');

	#        return false;

	#    }

	    now = new Date();

	    Diff = now.getTimezoneOffset();

	    document.login.TimeOffset.value = Diff;

	    return true;

	}

	//-->

	</script>

	<center>

	<p>

	  <font color="red">$Text{"$Data{"Message"}"}</font>

	  <table border="0" cellspacing="0" cellpadding="3" width="300">

	    <tr>

	      <td class="singleboxhead">$Text{"Login"}</td>

	    </tr>

	    <tr>

	      <td class="singleboxbody">

	          <input type="hidden" name="Action" value="Login"/>

	          <input type="hidden" name="TimeOffset" value=""/>

	          <table cellspacing="8" cellpadding="2">

	            <tr>

	              <td>$Text{"Username"}:</td>

	              <td></td>

	            </tr>

	            <tr>

	              <td>$Text{"Password"}:</td>

	              <td><input type="password" name="Password" size="18"/></td>

	            </tr>

	          </table>

	        </form>

	      </td>

	    </tr>

	  </table>

	</p>

	<!-- dtl:block:LostPassword -->

	<p>

	  <table border="0" cellspacing="0" cellpadding="3" width="300">

	    <tr>

	      <td class="singleboxhead">$Text{"Lost your password?"}</td>

	    </tr>

	    <tr>

	      <td class="singleboxbody">

	          <input type="hidden" name="Action" value="CustomerLostPassword"/>

	          <table cellspacing="8" cellpadding="2">

	            <tr>

	              <td>$Text{"Username"}:</td>

	              <td><input type="text" name="User" value="" size="18"/></td>

	            </tr>

	            <tr>

	              <td colspan="2"><i class="small">($Text{"Request new password"})</i></td>

	            </tr>

	          </table>

	        </form>

	      </td>

	    </tr>

	  </table>

	</p>

	<!-- dtl:block:LostPassword -->

	<p>

	    <input type="hidden" name="Action" value=""/>

	    <table border="0" cellspacing="0" cellpadding="3" width="300">

	      <tr>

	        <td class="singleboxhead">$Text{"Language"}</td>

	      </tr>

	      <tr>

	        <td class="singleboxbody">

	          <table cellspacing="8" cellpadding="2">

	            <tr>

	              <td>$Text{"Language"}:</td>

	              <td>$Data{"Language"}</td>

	            </tr>

	          </table>

	        </td>

	      </tr>

	    </table>

	  </form>

	</p>

	<!-- dtl:block:CreateAccount -->

	<p>

	  <table border="0" cellspacing="0" cellpadding="3" width="300">

	    <tr>

	      <td class="singleboxhead">$Text{"Create Account"}</td>

	    </tr>

	    <tr>

	      <td class="singleboxbody">

	          <input type="hidden" name="Action" value="CustomerCreateAccount"/>

	          <table border="0" cellspacing="0" cellpadding="3">

	            <tr>

	              <td>$Text{"Salutation"}: </td>

	              <td> </td>

	            </tr>

	            <tr>

	              <td>$Text{"Firstname"}: </td>

	              <td> </td>

	            </tr>

	            <tr>

	              <td>$Text{"Lastname"}: </td>

	              <td> </td>

	            </tr>

	#            <tr>

	#              <td>$Text{"Login"}: </td>

	#              <td> </td>

	#            </tr>

	            <tr>

	              <td>$Text{"Email"}/$Text{"Login"}: </td>

	              <td> </td>

	            </tr>

	#            <tr>

	#              <td>$Text{"CustomerID"}: </td>

	#              <td> </td>

	#            </tr>

	          </table>

	        </form>

	      </td>

	    </tr>

	  </table>

	</p>

	<!-- dtl:block:CreateAccount -->

	</center>

	<!-- stop login -->

	$Include{"CustomerFooter"}

	Regards,

	Zak

	From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Nathan Campbell
	Sent: Thursday, December 03, 2009 10:55 AM
	To: User questions and discussions about OTRS.
	Subject: Re: [otrs] Remove the language option in the customer login page

	Sorry - you were talking about the Customer Login page - same instructions, but that file is named CustomerLogin.dtl in the same folder. :)

		-----Original Message----- 
		From: otrs-bounces@otrs.org on behalf of Mohamed Zakaria 
		Sent: Wed 12/2/2009 7:38 PM 
		To: 'otrs@otrs.org' 
		Cc: 
		Subject: [otrs] Remove the language option in the customer login page

		Hi, 

		Does anyone knows how to remove the language option in the customer login page? 

		I would like to just use english and prohibit the customers from using other languages. 

		Thank you. 

		Regards, 
		Zak 

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