
Hi Rudi, Rudi Kramer wrote:
I have two questions
1) How to a add custom words to the dictionary?
OTRS is using ispell or aspell as dictionary backend. So if you add new words you need to do this via ispell/aspell. Anyway, if you want to ignore some words, just add the following to Kernel/Config.pm # SpellCheckerIgnore # (A list of ignored words.) $Self->{SpellCheckerIgnore} = ['www', 'webmail', 'https', 'http', 'html'];
2) Can the system log section in OTRS be extended? How would I go about doing this?
There is also a config option for Kernel/Config.pm # system log cache size for admin system log (default 4k) # Note: use bin/CleanUp.pl before you change this $Self->{LogSystemCacheSize} = 8*1024; Note: If you change this, you need to use bin/CleanUp.pl after changing this (other way you will get error messages). In technical, you need to remove the shared memeory segment, you also can do this via (ipcs and ipcrm). PS: For more config options see Kernel/Config/Defaults.pm.
Thanks Rudi
-Martin