Re: [otrs] Postmaster filter - possible to forward email automatically?

Hi Andy, On Wed, Feb 29, 2012 at 09:39, Andy Wodfer wrote:

Ok, we need to forward automatic emails from a certain source, say @email.com to another email address outside of OTRS (2.4.7). I can't change the address this email is sent to, but I was hoping there was a way in Postmaster Filter or somewhere else that can be set to:

from: @email.com forward: another@myemail.com

You can not do this in one step, from the postmaster filters, but you can do it with the event based notifications. You can set a free text field using a postmaster filter, and then use the notifications (event based) to forward it to a given email address. Or maybe you can even skip the postmaster filter and only use the event based notifications. HTH, Mike