Anyone have OTRS running on a Win32 Machine (Win 2000 Server). I have install and able to login as roots and the other accounts I have setup. However I cannot receive or send OTRS email. I think I have set-up the smtp and everything else. Below is a copy of the error. Hope anyone can help.
ERROR: OTRS-CGI-10 Perl: 5.8.0 OS: MSWin32 Time: Mon Jan 10 10:41:58 2005
Message: Can't send to: aeliacin@amicas.com! Enable debug for more info!
Traceback (2068):
Module: Kernel::System::Email::SMTP::Send (v1.6) Line: 128
Module: Kernel::System::Email::Send (v1.3) Line: 108
Module: Kernel::System::Ticket::SendArticle::SendArticle (v1.15) Line: 185
Module: Kernel::Modules::AgentEmail::Run (v1.4.2.2) Line: 350
Module: ModPerl::ROOT::ModPerl::Registry::C_3a_OTRS_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 688
Module: (eval) (v1.66) Line: 184
Module: ModPerl::RegistryCooker::run (v1.66) Line: 184
Module: ModPerl::RegistryCooker::default_handler (v1.66) Line: 154
Module: ModPerl::Registry::handler (v1.99) Line: 16
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of s taylor
Sent: Monday, January 10, 2005 9:50 AM
To: otrs@otrs.org
Subject: RE: [otrs] OTRS
Hello.
The first thing I've noticed in your error message, 'query timed out at
/opt/otrs//Kernel/System/CheckItem.pm line 62', is a double slash, '//'
prior to 'Kernel/System/CheckItem.pm'.
What this usually indicates is that either you have a trailing slash, '/',
after the document root, '/opt/otrs/' portion or if you need that trailing
slash for your paticular flavor of Linux, then you don't need a leading
slash, '/', before Kernel/System/CheckItem.pm'. By having both, you've
created the double slash, '//'. You should find this somewhere in your
definitions within a config file or elsewhere. I don't know enough about
'OTRS', yet or about Linux 8.0 to answer specifically, but this is probably
the solution.
Good Luck!
=========================================
----Original Message Follows----
From: Balaji_Krishnamurthy