Despite my limited knowledge of Sendmail I assumed that would be the case. The slowness was definitely caused by the outbound server, as we had the same problem with several other services.
In any case, things seem to be working fine now. Thanks for your help.
- Jeremy
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Ralf Hildebrandt
Sent: Wednesday, April 06, 2011 1:16 AM
To: otrs@otrs.org
Subject: Re: [otrs] OTRS vulnerable to slow mail relay
* Porier, Jeremy
We did try switching to the "Sendmail" option under Core::Sendmail::SendmailModule, but it didn't seem to make a difference (still saw long page delays). Do you mean we should set it to use the SMTP option under Core::Sendmail::SendmailModule and send via tcp/ip rather than directly to the sendmail binary?
That should make no difference, in both cases your local sendmail takes over and is not affected by the slow relayserver. Your slowness must have other reasons! -- Ralf Hildebrandt Geschäftsbereich IT | Abteilung Netzwerk Charité - Universitätsmedizin Berlin Campus Benjamin Franklin Hindenburgdamm 30 | D-12203 Berlin Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962 ralf.hildebrandt@charite.de | http://www.charite.de --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs