Thanks, Alvaro, I'll try it
2012/5/22 Frank Thommen
On 22.05.12 16:37, Alvaro Cordero wrote:
Hello Wagner,
Yes there is, you can use the Configuration for you dashboard by looking for Dashboard, then Choose FrontEnd::Agent::Dashboard,
Look for the one you want to change and modify the "SortBy" Atribute.
Reconfiguring OTRS each time you need an other sorting is not really feasible ;-).
Suggestion to OTRS: Make the Dashboard columns sortable e.g. by clicking on a column header or similar.
frank
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