Hi Karsten,
Yeah, you're correct. Please file an enhancement at
http://bugs.otrs.org - it will be relatively simple to add the Ticket
Type to the Bulk Action.
((enjoy))
Michiel Beijen
Senior Consultant
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On Thu, Jun 17, 2010 at 1:45 PM, Karsten Heymann
Hello,
am I right that it's currently not possible to set the ticket type in Bulk Actions?
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