
----------------------> Nelson Pereira www.Ott-Motorcycles.ca
Hm... then I assume, you should get suexec to at work. Then you'd have to use SetPermissions.sh like this:
/opt/otrs/bin/SetPermissions.sh /opt/otrs otrs wardmedi otrs wardmedi
Do I need to leave the User and Group in the Virtual Host?
You forgot to replace permissions throughout the various virtual hosts roots. But I#d advice to try suexec.
How do I do this?
This points to a missing IPC component. Set this in /opt/otrs/Kernel/Config.pm:
$Self->{SessionModule} = 'Kernel::System::AuthSession::DB; # $Self->{SessionModule} = 'Kernel::System::AuthSession::IPC';
Done
Be sure to also have these in /opt/otrs/scripts/apache-perl-startup.pl:
#use Kernel::System::AuthSession::IPC; use Kernel::System::AuthSession::DB;
Done
(13)Permission denied: access to /otrs/installer.pl failed because search permissions are missing on a component of the path
Again: suexec will help, I assume.
Again, How do I do this?