
5 Mar
2010
5 Mar
'10
1:54 p.m.
Hi All, The time measurement statiscs for SLA's are always delivering 0h:0mins. Ticket counting stats work, but average time stats all deliver zero. What can i check to see how ist working. Nothing in the syslog or apache log.... OS: Ubuntu, OTRS: 2.4.4 Thanks in advance Mike