thanks for the info
i checked the log and it's sending correctly
probably there's a problem in my cel phone in receiving the E-Mails
because the header (i noticed there's a "," after the last "to"
E-Mail)...
is there a way to send the E-Mail by pipe to some program?
or just to run some perl program when a new ticket comes
thanks
RK> On Thursday, June 10, 2004 6:30 PM
RK> MEGA Hospedagem
i can't check many logs because it's running on a shared hosting server, so logs runs fast
RK> It's hard to say anything without the log file. Set in Config.pm: RK> $Self->{LogModule} = 'Kernel::System::Log::File'; RK> # param for LogModule Kernel::System::Log::File (required!) RK> $Self->{'LogModule::LogFile'} = '/path/to/otrs.log'; RK> Make sure the webserver is allowed to write to that file. RK> The Logfile is visible to an admin here: RK> http://localhost/otrs/index.pl?Action=AdminLog RK> The displayed size is configurable in Config.pm: RK> # system log cache size for admin system log (default 4k) RK> $Self->{LogSystemCacheSize} = 16*1024; RK> If you change the value of LogSystemCacheSize, you must use RK> bin/CleanUp.pl beforehand!
is there a way to just "copy" one user with other name (and then change the E-Mail)? because it's working for one user, but not for the other
RK> No, sorry. RK> hth, RK> Robert Kehl RK> -- RK> ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg RK> http://www.otrs.de/ :: Tel. +49 (0)6172 4832388 RK> _______________________________________________ RK> OTRS mailing list: otrs - Webpage: http://otrs.org/ RK> Archive: http://lists.otrs.org/pipermail/otrs RK> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs RK> Support oder Consulting für Ihr OTRS System? =>> http://www.otrs.de/