Re: [otrs] Compose answer - Feature request :)

Hi Gregor, On Tue, Feb 18, 2003 at 11:34:13AM -0800, Gregor wrote:

First of all, thanks to the developers! We just switched to OTRS and its amazing!

;-))

Now the the question, We have many,many prewritten RESPONSES, and so the screen gets quite cluttered. Would it be possible to have an OPTION to show the "Compose answer (email)" in a dropdown list?

Put "$Self->{StdResponsesMethod} = 'Form';" to your Kernel/Config.pm! ,) Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address.