Hi Erling, I believe there is a cron job that takes care of this. I am also about to try and set this up. I'll email the steps I follow once I get it working. Till then, you may want to check out: http://lists.otrs.org/pipermail/otrs/2004-March/004077.html http://doc.otrs.org/1.2/en/html/cronjob.html The cron jobs are located in: $OTRS_HOME/var/cron/*.dist Thanks, Akbar Erling D. Andersen wrote:
Hi
The spam mails we get we use the remove to get rid of. However, they still show up a search. What is did best/correct way to get rid of spam so they do not show up anywhere.
Erling
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