
15 Nov
2005
15 Nov
'05
4:02 p.m.
Steven wrote:
OK, I thought that this was the default.
All of my agents receive all follow-up notifications, regardless of who is the owner.
Could it be because all three of us are admins in OTRS as well?
This may be relevant: http://bugs.otrs.org/show_bug.cgi?id=981