Subject: About CustomerIDs
From: "Matteo Rossi" <[email-masked]>
To: <[email-masked]>
Date: Fri, 11 Apr 2008 17:37:36 +0200

I've configured a secondary ID in LDAP, in order to view tickets of an
other customer. 

I can see his tickets in "company tickets", but when I click on theme,
OTRS tells me that I don't have permission to read this ticket......

 

Help me!!!