Hello!
 
Our company have decided to install otrs , but I am having problems with the installation/configuration.
The problem is that I can not log in (using root@localhost/root).
We are running the following:
Windows 2003 server
Apache 2.0.52
mod_perl 1.99_17
Perl 5.8.4 (from activestate)
mysql 4.0.22-nt
otrs 1.3.2
 
 
I attached my index.pl (I have added some log-entries there), the logfile from otrs (logfile.txt), my apache config (which is a standard, with otrs-specific additions), and the Config.pm
The installation is on d: at
d:\Apache\Apache2
d:\mysql
d:\otrs
d:\Perl
 
As seen in the logfile.txt I get some kind of redirection-loop, so the session-table in mysql gets filled up with sessionids.
Can anybody help me with this, because I do not really understand what is happening.
I have experience running apache and mysql, both on windows- and linux-boxes, but this is the first time using perl, so I guess it is some simple mistake somewhere.
 
Best regards
Fredrik Andersson