On Wed, Aug 18, 2010 at 5:08 PM, Edgar Valdes <edgargvaldes@gmail.com> wrote:

yes but what about creating a second or third level after that?

On Wed, Aug 18, 2010 at 7:57 AM, Marco Vannini <marco.vannini@gmail.com> wrote:

you can create the first level (the dropdown) in http://otrs/otrs/index.pl?Action=AdminGeneralCatalog
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