Hi, This is enabled as a standard feature. Can you put a screenshot somewhere to depict what you are talking about exactly. Here is a standard installation. http://screencast.com/t/L2f4EspMvb On Oct 20, 2009, at 6:09 AM, Rodney McDuff wrote:
How do you get the "Free Fields" link in the Ticket Zoom window?
Shawn Beasley wrote:
Hi,
http://www.youtube.com/watch?v=zkc_qTCSloo
Video is out
On 08.10.2009, at 17:16, Shawn Beasley wrote:
Hi,
The feature video will be available on youtube today.
On 08.10.2009, at 14:26, Adam Bator wrote:
I can see that you can also link ticket to a master in bulk action. Untortunetly it is imposible to set a ticket as a Master once it was created.
I am just testing the feature it would be good to have simple documentation or video so looking forward to it.
--
Shawn Beasley shawn@otrs.org
Computers make work that one would not have without them go faster!
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