Re: [otrs] Give the rpc user read-only access

On 1/31/12 10:42 AM, Bruno Cardon wrote:

Hello,

Is it possible to give the rpc user read-only access so he cannot, for example, add a ticket to the otrs-system ?

Hi, You should try to give this user a ro permission on the available queues. This could work. hth, Roy -- Roy Kaldung e-mail: roy@kaldung.com