Hi, On Sat, 15 May 2004, BK wrote:
otrs runs now on my SuSE-9.1 with a small blemish: The icons will not be displayed. I am not very familiar with the apache2 configuration. So could anybody give me a hint for apache2 configuration. The error log looks like this:
--------------apache2 error_log ------------- [Sat May 15 21:44:56 2004] [error] [client 127.0.0.1] client denied by serverconfiguration: /opt/otrs/var/httpd/htdocs/images/Standard/spell.png,referer:http://localhost/otrs/index.pl?Action=AgentEmail&Session=10ca91fb24ee0b63bf6... ---------------------------------
You can try this to get sure if it really is a permission problem: lxi001:59 23:32:08 ~ # diff /etc/apache2/conf.d/otrs.conf.~1~ /etc/apache2/conf.d/otrs.conf --- /etc/apache2/conf.d/otrs.conf.~1~ 2004-04-02 15:41:16.000000000 +0200 +++ /etc/apache2/conf.d/otrs.conf 2004-05-08 22:06:10.000000000 +0200 @@ -21,6 +21,8 @@ PerlHandler ModPerl::Registry Options +ExecCGI PerlOptions +ParseHeaders + Order allow,deny + Allow from all </Location> # MaxRequestsPerChild (so no apache child will be to big!) lxi001:59 23:32:29 ~ # But if it works with this patch, you should solve the problem without granting this global access. Cheers -e -- Eberhard Moenkeberg (emoenke@gwdg.de, em@kki.org)